Decoding the HackerOne Code of Conduct

When hackers take part in applications on the HackerOne platform, they comply with assist empower our neighborhood by following the HackerOne Code of Conduct (CoC). The Code of Conduct gives a breakdown of behaviors that aren’t conducive to enabling a courteous surroundings or unproductive to the report validation course of. The Mediation crew at HackerOne is answerable for reviewing, responding to, and actioning any Code of Conduct violations reported to them.

For the primary time since 2020, the Code of Conduct has been revised, with the principle intention of being extra clear and clear in our descriptions of behavioral considerations to higher allow common understanding throughout our worldwide neighborhood of hackers and prospects. Because the trade continues to quickly evolve, it’s on HackerOne to strive to make sure that we align with the trade norms of Code of Conduct administration.

What modifications are being made?

Amongst the updates of the Code of Conduct, now we have made the next modifications:

  • Extra detailed info has been offered about frequent violations we see reported to Mediation to assist hackers keep away from the precise conduct within the first place
  • Aligned titles of varied Code of Conduct violations to the corresponding Enforcement Motion
  • Extra transparency round the way in which violations of the Code of Conduct are dealt with these days inside our up to date Enforcement Actions Rubric
  • Disclosure is now represented as two classes: Unauthorized Disclosure – Personal Packages and Uncoordinated Vulnerability Disclosure – Public Packages
  • A class has been created for Circumventing program or platform bans by the creation of recent accounts.
How can I report a Code of Conduct violation?

In case you see one thing, say one thing. In case you see a hacker violating these guidelines, request Mediation Help through the HackerOne Support Portal.

What occurs after I request Mediation Help with a Code of Conduct concern?

When help is requested with a Code of Conduct concern, the steps Mediation takes embrace:

  • Reviewing the precise concern reported
  • Reviewing related report(s)
  • Reviewing hacker historical past
  • Making an knowledgeable resolution as as to whether or not one thing falls beneath the Code of Conduct
  • Figuring out applicable actions to take primarily based on the ban matrix in our Code of Conduct and primarily based on Code of Conduct historical past
  • Caring for any outreaches to hackers who’ve violated the Code of Conduct

We hope that these updates to the Code of Conduct will assist to enhance understanding for hackers and prospects alike in understanding what HackerOne expects from hackers to thrive on the platform.

As all the time, we imagine that suggestions is a present. You probably have questions or requests for extra clarification, please submit Suggestions through the HackerOne Support Portal.

Author: HackerOne
Date: 2023-05-16 12:00:00

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Alina A, Toronto
Alina A, Toronto
Alina A, an UofT graduate & Google Certified Cyber Security analyst, currently based in Toronto, Canada. She is passionate for Research and to write about Cyber-security related issues, trends and concerns in an emerging digital world.


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